Warranty Policy

We understand that sometimes things can go wrong. That's why we have a streamlined process to provide you great customer service and help solve your problems swiftly.  Making a claim with us has never been easier, if you need to make a warranty claim our friendly staff are here to help.

KNOW YOUR RIGHTS

We’re Here to Help

All our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to ask us for a repair, replacement or refund if there is a fault with a product you have purchased.

Can you make a warranty claim? To do so, certain criteria must be met:

  • The item must be faulty
  • The item is within its warranty period
  • You have proof of purchase

To see our full warranty policy please click the button below.

View Warranty Policy

A POLICY YOU CAN GET BEHIND

Trusted Products Backed by Warranty

Here at Sunrise we believe that warranty policies should be simple. When dealing with us you can rest assured knowing that your products are backed by one of the most comprehensive warranties. We trust our products and have the warranties to back them up.

Quality Parts

When dealing with us you can shop with certainty knowing our products are exceptionally built to withstand tough conditions.

Comprehensive Warranty

All our products come with a comprehensive Sunrise backed warranty. Should you run into any issues we’re here to help you.

Extra Protection

All of our products are rigorously tested to ensure our parts are of the highest quality so that the need for claims is rare.

Deal with Confidence

With over 2,000+ products and customers all over the globe, deal with confidence knowing that Sunrise is an extremely reputable brand trusted by many.

Quality Parts

When dealing with us you can shop with certainty knowing our products are exceptionally built to withstand tough conditions.

Comprehensive Warranty

All our products come with a comprehensive Sunrise backed warranty. Should you run into any issues we’re here to help you.

Extra Protection

All of our products are rigorously tested to ensure our parts are of the highest quality so that the need for claims is rare.

Deal with Confidence

With over 2,000+ products and customers all over the globe, deal with confidence knowing that Sunrise is an extremely reputable brand trusted by many.

Need to Make A Claim?

Making a claim has never been easier. Fill out our form and provide us some information to review. Our team will endeavour to get in touch within 2-3 business days.

  • Your contact details
  • Description of the issue
  • Any photos or videos to help

Click the button below to fill out our warranty enquiry form.

File a Claim Now

Looking for more information?

Frequently Asked Questions (FAQs)